Terms and Conditions

Legal Disclaimer

Seller hereby expressly disclaims all warranties either expressed or implied warranty of merchantability or fitness for a particular purpose. This disclaimer by the seller in no way affects the terms of the manufacturer’s warranty, if any. Title to goods herein being purchased is retained by the seller until goods are paid for in full by the purchaser and at that time title passes to the purchaser. If goods herein being purchased are being purchased for purposes of export, purchaser must obtain from the Federal Government certain export documentation before shipping to a foreign country. In addition, manufacturers’ warranties for exported goods may vary or even be null and void. If you have questions, please inquire. Any and all liability is only for the products purchased.

Terms & Policies

Information about Us

This Website is operated by Kentino s.r.o. in cooperation with JASMINER.EU s.r.o., whose main webpage is www.jasminer.eu. Kentino s.r.o. is registered in the Czech Republic in Prague under company number 05066743 and company VAT number CZ05066743, with its registered office at Čestmírova 25, 140 00 Praha 4 - Nusle, Czechia. Our workshop and warehouse are located at Opletalova 20, 11 000 Prague, Czechia. We have been established in this industry since 2012 and previously operated under a different trading name, updating our logo and name to Kentino s.r.o. in 2016.

Our Products & Descriptions

The images and descriptions of the Products on our Site are for illustrative purposes only and are designed to provide you with an approximate idea of the Products available. Although we have made every effort to display the true color and cosmetic condition of the products, we cannot guarantee that this will accurately reflect the color of the products. Accordingly, the products supplied to you may vary slightly from the images on the site, but we always strive to publish official product pictures and real images.

As our business involves the sale of mostly used products, the detailed specifications of the products on our site reflect the specifications provided by the relevant manufacturer. Additional information and specifications of the products on our site may be available from the manufacturer directly. Please contact us should you have any queries or wish to obtain additional details of the products before you place your order.

The company warrants that the goods will, at the time of delivery, correspond to the description given by the company. It is the responsibility of the customer to check the compatibility and suitability of goods for any particular purpose before ordering. The company hereby reserves the right to make, without notice, such minor modifications in specifications, designs, or materials as it may deem necessary or desirable by experience.

All Products displayed on our site are subject to availability. We will inform you by e-mail as soon as possible if a product you have ordered is not available, and we will not process your order.

The company, at its absolute discretion, may accept or reject any order, whether on account of the equipment being no longer available or for any other reason whatsoever.

How we use your personal information

We only use your personal information in accordance with our Privacy Policy. Please take the time to read this document, as it includes important terms which apply to you.

Right to Purchase Goods (Your status)

By placing an order through our site, you warrant that:

You are legally capable of entering into binding contracts; You are at least 18 years old;

Our right to vary these terms

We may revise these Terms from time to time to reflect any changes in how we accept payment from you; changes in relevant laws and regulatory requirements; and/or changes in our systems’ capabilities.

Every time you order Products from us, the Terms in force at that time will apply to the Contract made between you and us.

Whenever we revise these Terms in accordance with this clause, we will give you notice of this by stating on our Site that these Terms have been amended and specifying at the top of this page the date on which the amended Terms come into force.

If you are a business customer

This clause only applies if you are a business.

If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our Site to purchase Products.

These Terms and any document expressly referred to in them constitutes the entire agreement between you and us. You acknowledge that you have not relied on any statement, promise, or representation made or given by or on behalf of us which is not set out in these Terms or any document expressly referred to in them.

How the contract is formed between you and us

Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Products have been dispatched (“Dispatch Confirmation”). The contract between us will only be formed once the dispatch confirmation has been sent.

The Contract will relate only to those Products we have confirmed in the Acceptance Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the acceptance of such Products has been confirmed in a separate Acceptance Confirmation.

If we are unable to supply you with a product, for example because that product is not in stock, is no longer available, or because of an error in the price on our site as referred to in clause ‘Our Products and Descriptions’, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.

These terms, and the contract between us, are always to be communicated in the English, Czech, Slovak, or French language.

Consumer Rights

If you are contracting as a consumer, you may cancel a contract at any time within fourteen days, beginning on the day after you received the products. In this case, you will receive a full refund of the price paid for the products in accordance with our refunds policy (set out in clause ‘refund policy’ below).

To cancel a Contract, you must contact us in writing by sending an e-mail to [email protected] or by sending a letter to: Kentino s.r.o., Cestmirova 25, 14000 Prague, Czech Republic.

As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.

Dispatch and Delivery

We shall determine the delivery method for your order based on the size of the Products comprising your order. For the vast majority of products, we shall use DPD /PPL/Czech post (or such other courier provider of a similar standard as we may from time to time require) to deliver your order. Smaller items may be sent via the Post Office, and orders (over 30Kg volumetric weight) where pallets are required, may be delivered by TNT, FedEx (or other such pallet distributors of a similar standard as we may from time to time require).