Privacy Policy

PRIVACY POLICY for JASMINER:

At JASMINER, a website operated by JASMINER EU in collaboration with Kentino International and AAA Computers, safeguarding your privacy is our top priority. We are committed to complying with the Data Protection Act 1998, as amended or replaced by the General Data Protection Regulation 2016, and any relevant national laws pertaining to personal data processing.

Please carefully review the following to understand how we handle Your Data and our approach to privacy.

This policy pertains to information we may collect about:

  1. Visitors to our website
  2. Customers
  3. Introducers
  4. Suppliers

VISITORS TO OUR WEBSITE:

We may collect and process personal data about you under the following circumstances:

  • When you complete online contact forms on our website, providing details such as your name, address, email address, contact number, and sometimes a CV document.
  • When reporting a problem with our site, making a complaint, submitting an enquiry, or contacting us for any reason.
  • When visiting our site, we may retain details such as traffic data, location data, weblogs, and other communication data, along with the resources you access. (Refer to the "Cookies" section below).
  • Whenever you disclose your information to us, or we collect information from you in any other way through our site.

Additionally, we may collect data in the following manners:

  • IP Address: We may gather information about your device, including your Internet Protocol address, for fraud protection purposes. We may also collect data about your device's operating system and browser type for system administration and to provide aggregate information to our advertisers. This information does not identify individuals.
  • Cookies: Our site uses cookies to differentiate you from other users, providing you with a better browsing experience and helping us improve our site. For detailed information on the cookies we use and their purposes, refer to our Cookie Policy.

We may utilize your personal data for the following legitimate interests:

  • Providing information or services you requested from us.
  • Responding to enquiries submitted via our online contact forms.
  • Allowing you to engage in interactive features of our site.
  • Presenting site content effectively for you and your device.
  • Enhancing our site and services.
  • Handling complaints or enquiries made by you.
  • Contacting you for marketing purposes if you have opted in (refer to the "DISCLOSURE OF YOUR DATA TO THIRD PARTIES" section for details).

WEBSITE LINKS:

Our site may contain links to third-party websites. Please note that these websites may have different terms regarding the collection and privacy of personal data, and we disclaim any responsibility or liability for their policies. Please review their policies before submitting your information.

CUSTOMERS:

We collect details such as name, address, email address, contact number, date of birth, national insurance number, and financial information to provide services to customers. We may also receive details of credit checks undertaken with your consent.

We will share customer personal information with our employees to manage our relationship with you and use your personal data to:

  • Comply with contractual obligations arising from agreements with customers.
  • Conduct marketing activities with your consent, including marketing our products and services via mail and email.
  • Obtain your sensitive personal data with your consent, such as health, ethnic origin, or criminal prosecutions from third parties like employers, credit reference agencies, fraud prevention agencies, and similar organizations.

We will not transfer customer personal data outside the European Economic Area (EEA).

SUPPLIERS:

We collect details such as contact names, address, email address, and telephone number to contact you about goods and/or services we have ordered from you. We may share your personal data with our employees to manage our relationship with you and will retain your personal data for as long as necessary.

We will not transfer your personal data outside the EEA.

MARKETING:

We may use customer personal data to provide information about product term reminders, quotes/agreements, market insights, bespoke events, publications, and other services we believe may be of interest to you.

You have the right to opt-out of receiving such information at any time. To opt-out, you can:

  • Select the relevant box on the information collection form.
  • Click the unsubscribe button in any communication received from us.

We will retain your personal data as long as you are subscribed to receiving marketing information or until you unsubscribe, whichever comes first.

LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA:

We process your personal data for the following reasons:

  • Performance of a contract we enter into with you.
  • Compliance with legal obligations.
  • Pursuit of our legitimate interests as described in this policy.
  • Processing personal sensitive data with your explicit consent.

DISCLOSURE OF YOUR DATA TO THIRD PARTIES:

In addition to the third parties mentioned previously, we may disclose your personal data to third parties for legitimate business purposes, including:

  • Staff members facilitating service provision.
  • IT software providers hosting our website and storing data.
  • Prospective buyers of our business or assets, where personal data, including Your Data, will be transferred.

We may also disclose your personal data to authorities or similar third parties when legally obligated to do so or to protect our rights, property, or safety, including for fraud protection and credit risk reduction.

We do not sell or distribute your personal data to other organizations without your consent.

CROSS-BORDER DATA TRANSFERS:

We do not transfer personal data outside the EEA. If required in the future, we will ensure such transfers comply with data protection legislation.

DATA SECURITY:

Your information is shared on secure servers. We have implemented physical, technical, and organizational measures to secure your data against unauthorized access, alteration, disclosure, or loss. Access to personal data is limited to authorized personnel only.

While we employ best practices for data security, we cannot guarantee the absolute security of information transmitted over the internet. Transmission of data is at your own risk.

ACCESS TO, UPDATING, DELETING, AND RESTRICTING USE OF YOUR DATA:

Please inform us of any changes to your personal data to ensure accuracy. You have rights under data protection legislation, including:

  • Objecting to data processing under certain circumstances.
  • Withdrawing consent provided for data processing.
  • Updating or amending inaccurate personal data.
  • Deleting personal data from our database.
  • Obtaining copies of your personal data and transferring it to another entity.
  • Restricting the use of your personal data.

We may request specific information to confirm your identity before processing your requests. We reserve the right to refuse access to personal data where permitted or required by law.

Please send requests related to your data to [email protected], specifying your name and the action you wish us to undertake. Note that we may charge a reasonable fee to comply with certain requests.

GDPR COMPLIANCE:

We respect GDPR regulations and strive to comply with them. For queries, refer to our GDPR page at https://gdpr.eu/what-is-gdpr/.

RIGHT TO WITHDRAW CONSENT:

You may withdraw consent for the collection, processing, and transfer of your personal data at any time. Withdrawal of consent does not affect the lawfulness of data processing based on consent before withdrawal.

To withdraw consent, contact us at [email protected] or by phone.

CHANGES TO OUR PRIVACY POLICY:

We reserve the right to update this privacy policy at any time. Changes will be posted on this page, with notifications for material changes in how we collect, store, or process your personal data.

If we intend to use previously collected personal