Order Policies

Ⅰ. Express information

We offer delivery services to most countries from internationally renowned logistics companies such as DHL, UPS, etc. to meet the needs of our customers.

We are unable to ship to the following countries or regions: Rusia, BieloRusia, Mainland China, Afghanistan, Burundi, Iraq, Libya, Mali, Niger, Somalia, Syria, South Sudan, Yemen, Sudan, Central African Republic, Eritrea, Iran, and North Korea.

For special countries or regions like Russia, after the goods reach customs, we offer the following logistics options for the remaining journey:

1. Customers can handle customs clearance procedures themselves and collect the goods at customs.

2. After customs clearance, we will designate a local freight service to deliver the goods to the customer. The shipping cost for this leg will be borne by us, but the customer will be responsible for any loss of goods.

3. Customers can arrange their own freight forwarder or logistics company to assist with customs clearance and transportation for the remaining journey. Customers will be responsible for the shipping cost for this leg and any loss of goods.

For customers in special countries and regions, our team will communicate with you further before shipment to clarify your preferred logistics option. We will make every effort to provide the necessary support and assistance to ensure the safe delivery of the goods to your hands.



Ⅱ. Taxes and Custom Duties

Our products are exclusive of any VAT and duties. You are solely responsible for payment of any unpaid taxes and duties in accordance with the laws and customs of your country.
If any mining rigs are returned to our warehouse due to tax issues, customers need to pay additional shipping costs.




Ⅲ. Notice

When you order, please make sure that all the shipping information you fill in the form is correct, including detailed address, phone number, zip code, email, shipping agent, etc. We will send the information you fill in directly to the shipping agent.
We are not responsible for the form of shipping.